Billing & Finance

Insur­ance

To make your vis­its as smooth as pos­si­ble, please keep your insur­ance infor­ma­tion up-to-date with QMG. We’ll need to ver­i­fy your insur­ance quar­ter­ly. Please noti­fy us imme­di­ate­ly if there is a change in your cov­er­age. Co-pays are due at the time of ser­vice. View a list of insur­ance plans we accept by click­ing here. To ensure you get the most out of your ben­e­fits, it’s a good idea to call the num­ber on the back of your insur­ance card to con­firm your provider’s par­tic­i­pa­tion before sched­ul­ing an appoint­ment. In some cas­es, you may need to sign a finan­cial waiv­er to cov­er any ser­vices not cov­ered by your insurance.

Online Bill Pay

You can eas­i­ly check your bill and pay it any­time, any­where with our online billing sys­tem. Uti­liz­ing your per­son­al myEasy­Match® Code on your state­ment, you can quick­ly make a one-time pay­ment with­out log­ging in. Or set­up an online account where you can view or down­load your state­ments and make pay­ments. Learn more about online bill pay >

Make an Online Payment

Pay­ment Arrangements 

We will sub­mit your charges to your insur­ance car­ri­er. Unin­sured patients will be asked for pay­ment at the time of ser­vice and may qual­i­fy for a 20% prompt pay dis­count. All bal­ances billed to you are payable with­in 20 days of the receipt of your first statement. 

Patient Ser­vice Rep­re­sen­ta­tives are avail­able to arrange plans for con­ve­nient pay­ments. They can also pro­vide infor­ma­tion on var­i­ous pro­grams that may offer assis­tance. To speak with a coun­selor, call our Patient Ser­vices depart­ment Mon­day – Fri­day 8 a.m. — 5 p.m. at (217) 277‑4077.

Slid­ing Fee Scale 

Our Rur­al Health Clin­ics serve all patients regard­less of inabil­i­ty to pay. No one will be denied access to ser­vices due to inabil­i­ty to pay, and there is a discounted/​sliding fee sched­ule avail­able based on fam­i­ly size and income. For more infor­ma­tion, please con­tact our Patient Ser­vices Rep­re­sen­ta­tives at (217) 277‑4077 or click the links below. 

Accept­ed Pay­ment Methods 

  • Cash or Per­son­al Check
  • Deb­it Card
  • Online Pay­ments
  • Visa
  • Mas­ter­Card
  • Dis­cov­er
  • Amer­i­can Express
  • Care­Cred­it

Good Faith Estimate 

Under the law, health­care providers need to give patients who don’t have cer­tain types of health­care cov­er­age or who are not using cer­tain types of health­care cov­er­age, an esti­mate of their bill for health­care items and ser­vices before those items or ser­vices are provided. 

You have the right to receive a Good Faith Esti­mate for the total expect­ed cost of any health­care items or ser­vices upon request or when sched­ul­ing such items or ser­vices. This includes relat­ed costs like med­ical tests, pre­scrip­tion drugs, equip­ment, and hos­pi­tal fees. 

If you sched­ule a health­care item or ser­vice at least 3 busi­ness days in advance, make sure your health­care provider or facil­i­ty gives you a Good Faith Esti­mate in writ­ing with­in 1 busi­ness day after sched­ul­ing. If you sched­ule a health­care item or ser­vice at least 10 busi­ness days in advance, make sure your health­care provider or facil­i­ty gives you a Good Faith Esti­mate in writ­ing with­in 3 busi­ness days after sched­ul­ing. You can also ask any health­care provider or facil­i­ty for a Good Faith Esti­mate before you sched­ule an item or ser­vice. If you do, make sure the health­care provider or facil­i­ty gives you a Good Faith Esti­mate in writ­ing with­in 3 busi­ness days after you ask. 

If you receive a bill that is at least $400 more for any provider or facil­i­ty than your Good Faith Esti­mate from that provider or facil­i­ty, you can dis­pute the bill. 

For ques­tions or more infor­ma­tion about your right to a Good Faith Esti­mate, vis­it www​.cms​.gov/​n​o​s​u​r​p​r​i​s​e​s​/​c​o​n​s​umers, or send an email to FederalPPDRQuestions@​cms.​hhs.​gov, or call toll free at (800) 985‑3059.