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4.8 out of 5 (70 Ratings, 34 Comments)

Board Certification:

American Nurses Credentialing Center

Undergraduate:

Bachelor of Science in Nursing, Southern Illinois University, Edwardsville, IL

Associate in Applied Science – Registered Nurse, John Wood Community College, Quincy IL

Graduate:

Master of Science in Nursing, Maryville University, St. Louis, MO

Ratings & Reviews:

  • Friendliness/courtesy
    4.8
  • Explanations about your problem/condition
    4.8
  • Concern shown for your questions/worries
    4.8
  • Effort made to include you in treatment decisions
    4.7
  • Used words you could understand
    4.8
  • Amount of time spent with you
    4.7
  • Your confidence in care provider
    4.7
  • Likelihood of recommending to others
    4.7
  • I had a salivary stone get stuck in my duct. i had never had this happen before, so it made me nervous. i called and Heather was able to see me that afternoon. Dr. Sheffield was kind enough to come in and look at it even though he was running behind and it was time for him to leave. Erin and Nancy, the receptionists, are so nice and compassionate. I'm so thankful for this team!


  • The staff was amazing. I had a little dizzy spell and about past out and lady's where very helpful they gave me a wet rag to cool me off and waited for my spell to stop for my appointment. I really like getting lady's like them when you go to the doctors. And the doctors was great she came in did what she needed to and another doctor came in he did what he needed. At all time they telling me what they are doing. They gave me the worst news someone can ever hear is that your going deaf, you need to start looking into hearing aids. They gave me all the info I needed to find me some. That office was amazing friendly and kind. We definitely could use more offices like theirs.


    they are amazing staff


  • Good explanations.


    Both appointments service very good and prompt semi emergency handled properly.


    Very good! Visit was a semi emergency.


    Very good on self care needed at home.


  • It is very good, people working, they are nice and I know that they're very busy.


    With all the things are going on with me, the dr. and nurse are very good. I thank them a lot. The work with me a lot. I'm always asking questions I want to know everything.


  • First time we seen *Heather Leindecker. She was awesome.