UnityPoint Health Security Notice

July 31, 2018

Uni­ty­Point Health recent­ly noti­fied patients of a phish­ing email attack which com­pro­mised their busi­ness email sys­tem and may have result­ed in unau­tho­rized access to pro­tect­ed health infor­ma­tion and oth­er per­son­al infor­ma­tion for some patients. Quin­cy Med­ical Group does uti­lize MyU­ni­ty­Point for our patient por­tal. The cyber attack on Uni­ty­Point did not breach the patient por­tal or med­ical records stored in Epic.

Uni­ty­Point takes its respon­si­bil­i­ty to pro­tect patient infor­ma­tion very seri­ous­ly and deeply regrets that this inci­dent occurred. Upon learn­ing of this attack, they informed law enforce­ment author­i­ties and launched an inves­ti­ga­tion with an expert com­put­er foren­sics firm. They have tak­en a num­ber of impor­tant steps to fur­ther pro­tect their sys­tem and pre­vent sim­i­lar sit­u­a­tions from hap­pen­ing in the future.

Uni­ty­Point wants to help our patients under­stand what hap­pened and what it means for them. This site pro­vides infor­ma­tion from the patient noti­fi­ca­tion let­ter and answers to fre­quent­ly asked ques­tions (FAQs). If you received a noti­fi­ca­tion let­ter and have ques­tions, or to deter­mine if you may be affect­ed, you may call their toll-free helpline at (888) 266‑9285. The helpline is staffed by pro­fes­sion­als famil­iar with this inci­dent and knowl­edge­able about what you can do to pro­tect against mis­use of your infor­ma­tion. The helpline is avail­able Mon­day through Fri­day, 8 a.m. to 8 p.m. Cen­tral Time.