Our goal is to provide you a care experience you trust and value. Here are some details that will help as you prepare for your appointment.
Prior to Your First Appointment
- Please arrive 10-15 min before your scheduled appointment.
- Please bring a list of all current medications.
- Please bring your insurance card.
- Your appointment will be at our 1101 Maine Street Building in Quincy, IL.
- On-street parking and designated patient parking is located on Maine Street.
- You will take the elevator to the third floor and check in at the Behavioral Health desk.
At each appointment, you will first meet with a medical assistant who will assist you in making your experience successful. This includes answering your questions, assisting with any concerns, and working with your medical care team to keep them informed when needed (i.e. your Primary Care Provider).
Once you are checked in, your vitals will be taken, if necessary, and then you will be taken to an exam room. If your visit is being done virtually in office, the medical assistant will introduce you to your psychiatrist on the screen. If your visit is in person, your provider will be with you soon. Your first appointment will take approximately 45-60 minutes. Follow up appointments are typically 20–30 minutes in length.
Once your virtual visit or face-to-face visit with your provider is complete, the medical assistant and reception will help you to schedule any follow up appointments that might be needed. Never hesitate to ask questions during this time. We’re here to help.
What to Expect
Our providers are board-certified and come with years of accelerated learning and experience. They will listen, assess and prescribe medicine if needed. They will also manage your medication and work to develop a customized care plan that delivers the best results for you. During virtual visits, your provider will engage with you via a secure video feed connection. Privacy is important to us. This virtual connection has many safeguards, so you can be ensured that your privacy is protected. Your appointment is not recorded or stored.
Who to Contact
If you have questions before, during, or after your appointment, please do not hesitate to call us at (217) 222-6550, ext. 3787.
Frequently Asked Questions
Does my insurance cover visits?
We accept many commercial insurance plans, Medicare & Medicaid. If you have questions about your coverage, you can reach out to your insurance provider or give us a call.
Do I have to have a QMG provider?
Yes. To provide the most comprehensive care we ask that you be active and established with a primary care provider or ongoing care provider at Quincy Medical Group. We encourage you to speak with your provider if you are interested in QMG Psychiatry Services.
How often will I need to see the Psychiatrist?
The frequency of your visits will vary based on your goals and treatment plans. Typically you will see your provider every 1 to 3 months to ensure your care plan is working well for you.
What if I need a prescription?
Our providers will manage your medications and order your prescriptions for you. Your prescriptions will be sent electronically or by fax to the pharmacy of your choice. You will not be required to pick up your written prescription from our office. Please note that we do ask for at least 72 hours’ notice for prescription refill requests.
What is the difference between face-to-face vs. telehealth psychiatry visits?
Children and adolescent psychiatry visits are all virtual at this time and our pediatric patients have the option to do telehealth at home or in an office setting at the clinic. For adults, telehealth from home is a great option for patients that are having difficulty with transportation, are not feeling well, struggle to leave their house due to severe psychiatric symptoms, or have limited time off work to attend appointments. Face to face might be more appropriate for patients who feel more comfortable in face to face conversations or who have complicated psychiatric and medical needs that require close observation.