Where will my appointment be?
Arrive 10 – 15 minutes early. Your appointment will be at our 1101 Maine Street building in Quincy, IL. Parking is available on-street or in the designated patient lot on Maine Street. Head to the third floor via the elevator and check in at the Behavioral Health desk.
What should I bring to my appointment?
Bring a list of your current medications and your insurance card.
What can I expect at my appointment?
After check in, a medical assistant will greet you and answer any questions you may have. They will also take your vitals (if needed) and guide you to an exam room. If your appointment is virtual, the assistant will introduced you to your psychiatrist on a secure video connection. If you’re seen in person, your psychiatrist will join you shortly.
How long will my appointment be?
Your first appointment will take 45 – 60 minutes with follow-ups typically lasting 20 – 30 minutes.
How often will my appointments be?
The frequency of your visits will vary based on your goals and treatment plans. Typically, you will see your provider every 1 to 3 months to ensure your care plan is working well for you.
Does my insurance cover visits?
We accept many commercial insurance plans, Medicare & Medicaid. If you have questions about your coverage, you can reach out to your insurance provider or give us a call.
Do I have to have a QMG provider?
Yes. To provide the most comprehensive care we ask that you be active and established with a primary care provider or ongoing care provider at Quincy Medical Group. We encourage you to speak with your provider if you are interested in QMG Psychiatry Services.
What if I need a prescription?
Our providers will manage your medications and order your prescriptions for you. Your prescriptions will be sent electronically or by fax to the pharmacy of your choice. You will not be required to pick up your written prescription from our office. Please note that we do ask for at least 72 hours’ notice for prescription refill requests
What is the difference between face-to-face vs. telehealth psychiatry visits?
Children and adolescent psychiatry visits are all virtual at this time and our pediatric patients have the option to do telehealth at home or in an office setting at the clinic. For adults, telehealth from home is a great option for patients that are having difficulty with transportation, are not feeling well, struggle to leave their house due to severe psychiatric symptoms, or have limited time off work to attend appointments. Face to face might be more appropriate for patients who feel more comfortable in face to face conversations or who have complicated psychiatric and medical needs that require close observation.
Are telehealth visits recorded?
Your privacy is important to us Our secure video connection is protected by safeguards, and your virtual appointments are never recorded or stored.
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